Route calls to appropriate clinics, patient support services, and/or University of Washington entities as needed.
The P&G Amazon Customer Team is looking for a dedicated and driven Data and Content Specialist to join the team, where you will be helping lead the data inputs…
Make outbound and take inbound calls with patients, their families or representatives, insurance companies, attorneys, corporate clients, etc.
Answers a high volume of complex inbound calls in a fast-paced environment, while delivering quality service and creating a positive partner experience.
Ability to analyze reports and develop processes. Recommends changes in procedures if the analysis indicates that there is a risk of fraud to the Company.
Be empowered to know when to make exceptions to make things right for guests. Be remarkable: conduct oneself as a brand ambassador while at work, whenever in…
Ability to develop innovative solutions and process improvements based on technical knowledge, analytical skills, and understanding of financial systems.
As a valued member of our Customer Care team, you will respond to customer incoming phone calls and written inquiries; from clients, providers and members…
Handles incoming calls/chats from customers in a prompt and courteous manner. Must maintain a dedicated telephone line and high-speed, hard wired internet…
Commitment to complete an online training, which covers the technical and soft skills required for the position. Open-minded and non-judgmental.